Privacy Policy

The purpose of this policy is to define clear guidelines and processes for the registration and management of partner leads. This ensures transparency, fairness, and mutual trust between Meson Logistics Solutions and its partners. By standardizing the lead registration process, Meson aims to foster collaboration, prevent conflicts, and drive mutual growth.

Lead Registration Process

1. Lead Registration

• Partners are required to submit the lead via Meson’s website under the Partner page.
• Meson will review and validate lead submission(s) within five (5) business days.
• If there is no duplication of leads, partners will be notified of the lead approval via email.

2. Lead Ownership Duration

• Once a lead is approved, the partner will obtain ownership of the lead for a period of three (3) months, provided that there is continuous engagement with the prospective client.
• After three months, if there is no significant progress or valid reason for the delay, the lead registration will be revoked.
• Meson will review the lead with partners every two (2) weeks.

Dispute Resolution

1. Dispute Submission

• Any disputes regarding lead registration or ownership must be submitted in writing to Meson’s management team within ten (10) business days from the date the issue arises. This should be sent via email.

2. Resolution Process

• Meson will investigate the dispute involving both the partner and internal stakeholders as necessary.
• A resolution will be communicated to the partner within fifteen (15) business days of receiving the dispute.
• Meson’s decision on disputes will be final and binding.

Terms & Conditions for Lead Registration

• Only Meson’s authorized partners can register leads through the designated platform. Authorized partners are those who have signed a Business Alliance (BA) contract or Strategic Partner (SP) contract with Meson.
• Meson reserves the right to amend, modify, or terminate this policy at its sole discretion. Partners will be notified of any changes in writing at least thirty (30) days prior to the effective date. Continued participation in the lead registration program constitutes acceptance of the revised terms.

• All lead information shared by the partner will be kept strictly confidential and used solely for business development purposes related to Meson.